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jacquelynbradbard

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected when you visit this website, contact the practice, or use the services available through the website.

This website is operated by Jacquelyn J. Bradbard, MSW, LCSW, in connection with her counseling practice in California.

Information We Collect

We may collect information that you voluntarily provide when you contact the practice or request services.

Depending on how you contact the practice, this may include:

  • Your name
  • Email address
  • Phone number
  • Availability for an appointment
  • General information about why you are seeking counseling
  • Information you provide when requesting or scheduling an appointment

Please avoid submitting detailed medical, mental health, crisis, or other highly sensitive information through the website contact form or regular email. Website inquiries and email communications should not be considered a substitute for secure clinical communication.

How Your Information Is Used

Information you provide may be used to:

  • Respond to your inquiry
  • Contact you about counseling services
  • Respond to appointment requests
  • Schedule or coordinate appointments
  • Provide information about the practice
  • Communicate with you regarding services you have requested
  • Maintain and operate the website
  • Protect the security and functionality of the website

Your information will not be sold or used for advertising purposes through this website.

Contact Forms

The website uses Forms to collect information submitted through online inquiry forms.

Information you voluntarily submit through a Google Form may include your name, contact information, availability, and general information about why you are seeking counseling.

Information submitted through Google Forms is handled through Google’s services and may be stored within the practice’s Google account or associated Google services.

For more information about how Google handles information, please review Google’s Privacy Policy.

Because an online inquiry form is not intended for urgent or crisis communication, please do not use the form to submit information about an immediate safety concern or emergency.

Email Communications

The practice uses Hostinger Email for email communications.

If you contact the practice by email, information contained in your message, including your email address and the contents of your communication, may be retained as part of the practice’s communications.

Please remember that standard email is not intended for transmitting highly sensitive or urgent clinical information.

For more information, please review Google’s Privacy Policy.

Appointment Scheduling and Practice Services

The practice uses SimplePractice to support appointment scheduling and other practice-related services.

When you use SimplePractice, the information you provide may be collected and processed through the SimplePractice platform in accordance with its privacy practices.

For information about how SimplePractice handles personal information, please review SimplePractice’s Privacy Policy.

Information related to your counseling services and clinical care is handled in accordance with applicable privacy and confidentiality requirements.

Telehealth Services

Virtual/telehealth counseling services are provided through SimplePractice.

If you participate in a telehealth session, information associated with your appointment and clinical services may be processed through the SimplePractice platform.

Please review SimplePractice’s Privacy Policy for additional information regarding its privacy practices.

Website Hosting

This website is built using WordPress and hosted through Hostinger.

Hostinger may process certain technical information necessary to host, secure, maintain, and deliver the website. This may include technical information such as IP address, browser information, device information, and information relating to website requests or security.

For more information about how Hostinger handles personal information, please review Hostinger’s Privacy Policy.

WordPress may also process information necessary for the website’s functionality and security.

Cookies and Tracking Technologies

This website does not intentionally use advertising pixels, behavioral tracking tools, or third-party advertising technologies.

The practice does not use Google Analytics, Meta Pixel, Microsoft Clarity, Hotjar, or similar visitor-tracking services on the website.

WordPress, Hostinger, or other services necessary to operate the website may use technically necessary cookies or similar technologies for functions such as website security, functionality, and session management.

Because these technologies may be necessary for the website to function properly, they may not be individually controlled through a cookie-consent banner.

Third-Party Services

The website and practice use the following third-party services:

Hostinger

Used for website hosting and related website infrastructure.

Hostinger Privacy Policy

Google

Used for email communications and Google Forms.

Google Privacy Policy

SimplePractice

Used for appointment scheduling, telehealth, and practice-related services.

SimplePractice Privacy Policy

These third-party providers maintain their own privacy policies and practices. You should review their policies to understand how they process information.

Payment Information

The practice accepts payment by Zelle, cash, check, HSA, Visa, and Mastercard.

Payment information may be handled through the applicable payment method or financial institution. The practice does not use a separate online payment-processing service through this website.

For questions about payment information, please contact the practice directly.

Confidentiality of Counseling Services

The privacy of information shared during counseling is extremely important.

The relationship between a client and psychotherapist is protected by applicable law, and information shared during therapy is generally kept confidential.

There are, however, limited circumstances in which confidentiality may be disclosed as required or permitted by law.

These circumstances may include:

  • Suspected child abuse or neglect: As a mandated reporter, the therapist is required by law to report suspected child abuse or neglect to the appropriate authorities.
  • Suspected dependent adult or elder abuse or neglect: The therapist may be required to report suspected abuse or neglect to the appropriate authorities.
  • Serious risk of harm to another person: If there is a serious and imminent threat of bodily harm to another person, information may need to be disclosed to appropriate individuals or authorities as required or permitted by law.
  • Serious risk of harm to yourself: If there is a serious risk that a client may harm themselves, reasonable steps may be taken to protect the client’s safety, which may include contacting appropriate support persons or emergency services when required or permitted by law.
  • Other circumstances required by law: Information may also be disclosed when required or permitted by applicable federal or California law.

The specific limits of confidentiality will be explained as part of the informed-consent process.

Notice of Privacy Practices

If the practice is subject to HIPAA, its Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed, the privacy rights available to clients, and the practice’s responsibilities regarding protected health information.

The Notice of Privacy Practices is available to clients and should be made available on the practice website as required by applicable law.

[View Notice of Privacy Practices]

Information Security

Reasonable measures are taken to protect information collected through the website and practice systems.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, please do not submit highly sensitive, urgent, or emergency information through the website contact form or standard email.

Children's Privacy

This website is intended for individuals seeking information about counseling services. The website does not knowingly collect personal information from children for advertising or marketing purposes.

Because the practice may provide counseling services to adolescents age 16 and older, information relating to clinical services is handled separately from general website inquiries and in accordance with applicable professional and legal requirements.

Your Privacy Choices

You may choose not to provide personal information through the website.

If you choose not to provide requested information, however, the practice may not be able to respond to your inquiry or assist with scheduling services.

If you have questions about how your information is collected or used, you may contact the practice using the information below.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the practice, website, technology, services, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.